Booking Info & Costs
I've booked - what now?
Once you have booked, you will receive your confirmation by email. You then won't hear anything from us until nearer the event so don't be alarmed! You can always check our website, and if we have any important updates we will email you.
1. The only person to receive any post will be the contact named on your booking form under 'Who Gets The Post'. Nearer the time they will receive registration information for everyone else in the group. If you've had no paperwork yourself, this is possibly why!
2. We cannot take 'blanket bookings' i.e. bookings without specific names attached to them. We need details of each individual that is coming with your group, we cannot reserve spaces for you.
We regret we cannot take bookings over the phone. But do not fear - you can download a booking form HERE and pop it in the post to us with your money! Or you can register online through EventBrite which will book you in for Imagine online. There is however a slight increase of £5 for booking online due to the administration costs of the website.
Should you need to cancel your booking, a deposit of £10 per fee-paying person will be retained to cover administration costs. However, we can make no refunds on cancellations after 28th June 2013, as funds will have been committed by then. If you think you may be at risk, please ask your insurance broker for advice on a suitable policy. Cancellations must be notified to us in writing.
If payment reaches us BEFORE...
25th January 2013
26th April 2013
28th June 2013
If you still have queries, check our FAQ page before contacting us. It may just answer your question!